Framesi is a long-established company and a leader in professional hairstyling, with the support of all the people who belong to this big family.
Simply put, Framesi’s MISSION is:Working for the hairstylist’s success.
As simple as it is, Framesi’s VISION expresses dedication for its customers’ success:The company that is recommended by its own customers.
The VALUES through which Framesi pursues its goals are:Total quality, personal relationship, extensive knowledge of the market, tradition, experience, innovation.
Therefore, Framesi’s EFFORTS will be aiming to:
Therefore, the General Management believes that UNI EN ISO 9001:2015, UNI EN ISO 14001:2015 and UNI EN ISO 22716:2008 certifications will help achieve such goals. For this purpose, Framesi has built its Quality and Environmental Policy on the following key principles:
1. Attention focused on the Customer, Stakeholders, and the Environment
Framesi is committed to understanding customer needs and plans its activities to fully satisfy them, prioritizing product quality and environmental issues.Likewise, it works to meet the requests and requirements:
2. Process-based approach
Framesi defines the tasks of its organisations as processes to be planned, monitored and constantly improved and makes the most of its resources to implement such processes. Framesi manages its processes to ensure clarity both at the functional and environmental levels:
Framesi takes responsibility for the effectiveness of its QHSE by providing all the resources required and making sure the planned goals are compatible with the context and the strategic guidelines. Framesi shares the importance of the QHSE and proactively involves all the parties concerned, while coordinating and supporting them.
4. Risk & Opportunity Assessment
Framesi takes a risk-based thinking (RBT) approach to the planning of its processes, in order to implement the most appropriate actions to:
Framesi promotes a proper sense of proactivity in risk management, at all levels. Especially in production, monitoring, storage and shipping, the RBT approach is closely related to the requirements of the GMPs.
5. Involvement of the staff and the parties concerned
Framesi is aware that the involvement of the staff and all the parties concerned, combined with the proactive support of all people, are a key strategic feature. It promotes the development of its own professional resources and a careful selection of consultants in order to have skilled, motivated human resources.
Framesi constantly strives to improve the performance of its QHSE. A preliminary Risk & Opportunity Assessment of its corporate processes, internal and external auditing schemes, and the Management review are the tools deployed by Framesi to constantly improve itself. The tool chosen by Framesi to pursue its Quality Policy is a UNI EN ISO 9001 ed. 2015- and 22716:2008-certified Quality Management System.
Compliance with such regulations enables us to shape and govern our organisational structure and monitor all the processes that lead to create the products and services provided by Framesi to its customers.
Adherence to the Quality System and Cosmetic Good Manufacturing Practices, as well as long-term improvement thereof, are ensured by internal and external audits through a regular Management review and the certification by an Accredia certification body.